Quality Policy

Sunera overseas is highly committed to provide trustworthy services on human resource supply by introducing a culture of quality management system to fulfill the customer needs and expectations staying within the circle of regulatory and statutory requirements. We always believe in continual improvement by exploring new market, achieving customer satisfaction, building highly professional human resources and risk based thinking. 

We are dedicated to the quality policy which will ensure that its services fully meet the requirements of its customers at all times. The goal of Sunera is to achieve a high level of customer satisfaction. Commitment to the implementation of supporting managerial and operational systems is essential to realizing that goal.

We believe in the concept of client and supplier working together in pursuing this policy and in continually striving for improvements in service quality. Our quality policy is based on following fundamental and principles.

• Ensuring that we fully identify and conform to the needs of our customers.

• Looking at our service provision processes, identifying the potentials for errors and taking the necessary action to eliminate them.

• Everyone understanding how to do their job and doing it right first time.